Amaysim AU Reviews
Amaysim AU Customer Reviews (2)
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Amaysim AU Customer’s Q&A
Amaysim AU FAQs
About amaysim.com.au Prices and Cost?
Amaysim offers a range of mobile phone plans. They have a 10GB plan for $22, a 32GB plan for $30, an 80GB plan for $40, and a 120GB plan for $50. These plans all have a 28-day renewal period. They also offer phones such as the Apple iPhone 15 Pro for $1699, the Google Pixel 7 for $679, and the Samsung A13 5G for $200.
In addition, they have Amaysim As You Go plans with call rates of 15c/min and SMS rates of 15c/standard SMS. The excess data rate for these plans is 7.2c/MB.
For international roaming, they offer four packages: Small Talk for $20 AU, The Works for $25 AU, Just Gigs for $50 AU, and The Epic for $70 AU. These each have an expiry of 365 days.
Please note that these prices are subject to change and it's always best to check the Amaysim website for the most current information.
About amaysim.com.au Popular Products and Services?
Amaysim is known for its mobile phone plans and devices. They offer a range of mobile phone plans with different data limits and prices. For instance, they have a 10GB plan for $22, a 32GB plan for $30, an 80GB plan for $40, and a 120GB plan for $50. These plans come with features like unlimited data banking, unlimited international calls to certain countries, and access to 4G or 5G networks depending on the plan.
In terms of devices, they offer phones from brands like Apple, Google, and Samsung. For example, they have the Apple iPhone 15 Pro, Google Pixel 7, and Samsung A13 5G. These devices come with a SIM plan of your choice and are 100% unlocked and owned outright.
Amaysim also offers long expiry plans and data only plans. They have a network that covers 98.5% of Australia. They were awarded the Best Prepaid Mobile Provider by Finder. All their plans are prepaid and month-to-month, giving customers the flexibility to change or cancel their plan at any time. They also offer unlimited international talk and text inclusions with certain plans, making them a popular choice with expats living in Australia and those with lots of family and friends overseas.
About amaysim.com.au Payment Method?
Amaysim offers a number of different payment options for their services. These include Credit/Debit Cards, PayPal, Direct Debit, BPAY, and recharge vouchers. For the most convenient way to recharge your mobile plan, Amaysim recommends paying using a Credit/Debit Card or PayPal as this allows your plan to recharge automatically. If you need to make a payment manually, you can do so in 'My amaysim'. Please note that Amaysim no longer offers Postpaid billing for new services. This means if you're a new customer, your chosen SIM plan will be Prepaid and you'll always pay for your chosen plan upfront..
amaysim.com.au Return Policy?
Amaysim has a Returns & Refunds Policy that is valid as of December 2021. They provide all customers a 24-month warranty for any goods purchased from Amaysim with respect to defects in material and workmanship. You will be entitled to replacement or repair for any manufacturing defect during this 24-month period. They will cover the cost of postage of the item back to you if it fits within the terms of the Amaysim Limited Warranty. This warranty will not apply in certain circumstances such as normal wear and tear, damage caused by misuse, modification or faulty installation of the product, using the product not in accordance with the manufacturer’s recommendations, water damage or other liquid ingress, transportation or packaging, exposure to environmental conditions not recommended by the manufacturer, including lightning strike, where the item has been opened, tampered with or repaired by anyone other than an authorized agent of the manufacturer, where the serial number or IMEI number has been removed, modified or is not readable.
In addition to the warranty, their goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage that results from it. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Your product comes with consumer guarantees that it will be fit for purpose, lasting, acceptable in appearance, safe to use and free from faults for a reasonable period of time. If your product has a major failure, you have an option to have it replaced or receive a refund. If the goods do not have a major failure, then they will repair or replace the goods, including through the provision of refurbished goods or parts.
They also have a 30-day returns policy. You can claim a full refund or exchange of the item value (excluding shipping fees) on unused and unopened items within 30 days of receipt. The item must be sent back to their nominated address accompanied by an Amaysim-issued claim reference number. Shipping back to the nominated Amaysim address (including shipping fees) is the responsibility of the customer and transfer of ownership does not occur until the item has been received, inspected and the refund offer accepted.
Regarding their Shipping Policy, delivery for your SIM is free and will be sent via standard delivery Australia wide. You should receive your SIM within 2-10 business days of placing your order online.